Leofreestyle - Branding with Usability

Usability

Usability

Overview

Usability measures the quality of a user's experience when interacting with a product or system - this can be a Web site, Software Application, Mobile technology or any user-operated device

Usabilty refers to how well users can learn and use a product to acheive their goals and how satisfied they are with that process.

Following are the list of ways that can measure the ROI of Usability

User effectiveness

  • increase success rate
  • reduce user errors
  • increase productivity
  • improve ease of use
  • increase ease of learning
  • increase trust in systems
  • improve user satisfaction
  • increase job satisfaction
  • decrease support costs
  • reduce training costs
Development Costs
  • save development costs
  • save development time
  • reduce maintenance costs
  • save redesign costs
Revenue
  • increase revenue
  • increase transactions/purchases
  • increase product sales
  • increase traffic
  • retain customers
  • attract more customers
  • increase market share

Home | Branding | User Interface | ©2007 Leofreestyle